Acceptable Use Policy

Effective: August 20, 2026

This Acceptable Use Policy (“AUP”) applies to all services provided by JustPlaneHosting (“JPH”), a service of Climb and Maintain, SPC.

This AUP is part of the JPH Terms of Service.

1. Illegal Activity

You may not use JPH services to engage in, facilitate, promote, or materially assist activity that is unlawful in the jurisdiction applicable to JPH or the service.

This includes content or services involving fraud, theft, trafficking, unlawful gambling, unlawful controlled substances, or other criminal activity.

2. Security and Network Abuse

You may not use JPH services to:

• Gain or attempt unauthorized access to systems, accounts, or networks.
• Scan or probe systems without authorization.
• Distribute malware, ransomware, credential stealers, or other malicious software.
• Operate botnets or command-and-control systems.
• Conduct or facilitate denial-of-service attacks.
• Send mail bombs or deliberately overwhelm systems.
• Spoof network traffic for abusive purposes.
• Host phishing pages or credential-harvesting systems.
• Use compromised accounts or systems to attack others.
• Operate open proxies, public proxies, Tor exit services, or similar network-relay services.

Authorized security testing of systems you own is permitted only when it does not endanger JPH infrastructure or violate applicable upstream-provider rules.

3. Spam and Email Abuse

You may not send unsolicited bulk email or use JPH resources to support spam operations.

Prohibited activity includes:

• Sending bulk commercial email without appropriate consent.
• Using purchased, scraped, harvested, or improperly obtained mailing lists.
• Operating spam landing pages.
• Sending deceptive email.
• Forging message headers to conceal abusive activity.
• Continuing to send mail to recipients who have clearly opted out.
• Using JPH services as infrastructure for spam sent elsewhere.

Normal transactional mail, community announcements, virtual-airline communications, and legitimate mailing lists are welcome when recipients reasonably expect the messages.

Customers must comply with applicable sending limits and email-provider requirements.

4. Malware, Phishing, and Compromised Sites

Knowingly hosting malware, phishing content, or malicious code is prohibited.

We understand that legitimate websites sometimes get compromised.

If we discover malicious material on an otherwise legitimate customer account, we may disable the affected material immediately and contact the customer so the site can be secured.

A compromised site is a problem to fix. A deliberately malicious site is a reason to leave.

5. Child Sexual Abuse and Exploitation

Child sexual abuse material, sexual exploitation of minors, grooming material, or content that facilitates such abuse is strictly prohibited.

JPH may immediately disable access, preserve relevant records where legally appropriate, and report suspected material or activity to appropriate authorities or reporting organizations.

6. Sexually Explicit Content

Pornography and sexually explicit commercial content may not be hosted on JPH services.

This restriction exists in part because JPH operates on infrastructure whose acceptable-use requirements prohibit such content.

7. Harassment, Threats, and Dangerous Content

You may not use JPH services to make credible threats of violence, facilitate targeted harassment, publish unlawfully obtained private information, or coordinate activity intended to cause physical harm.

JPH is not interested in refereeing ordinary arguments, criticism, satire, political disagreement, aviation nerdery, or interpersonal drama.

The threshold here is abuse that creates a genuine safety, legal, or infrastructure concern.

8. Intellectual Property

You may not knowingly use JPH services to infringe copyrights, trademarks, or other intellectual-property rights.

JPH maintains a policy for responding to valid copyright notices and terminating repeat infringers in appropriate circumstances.

Customers who repeatedly use JPH services for copyright infringement may have their services terminated.

9. Fraud and Deception

You may not use JPH services for:

• Phishing.
• Impersonation intended to defraud.
• Pyramid or fraudulent investment schemes.
• Fake storefronts designed to steal payments or credentials.
• Deliberately deceptive consumer practices.
• Other material fraud.

10. Resource Abuse

JPH hosting is intended primarily for active websites, web applications, email associated with those sites, databases, virtual-airline systems, and similar web-hosting workloads.

Unless a plan expressly allows it, accounts may not be used primarily for:

• General file storage.
• Personal backup storage.
• Large archives unrelated to an active website.
• Public file-sharing systems.
• Media streaming platforms.
• Torrents or peer-to-peer file distribution.
• Cryptocurrency mining.
• Distributed-computing workloads.
• Long-running background server processes incompatible with the hosting environment.

Applications must remain within the CPU, memory, database, storage, bandwidth, inode, process, and other technical limits of the hosting platform.

If a legitimate website becomes unusually resource-intensive, we will normally try to help identify the problem or find a more appropriate hosting arrangement rather than treating popularity as a criminal offense.

11. Software and Application Security

Customers are responsible for software they control.

Unsupported, abandoned, or severely vulnerable software may need to be upgraded, disabled, or removed when it creates a material security risk.

JPH may temporarily disable a vulnerable script, plugin, site, or account when necessary to prevent active exploitation or protect the server.

For managed plans, JPH will perform the security and maintenance tasks specifically included with that service.

12. Virtual Airlines and Community Sites

Virtual-airline software, community sites, crew portals, forums, schedules, ACARS-related web services, and similar applications are legitimate uses of JPH hosting when they comply with this AUP.

Nothing in this policy prohibits ordinary simulated-airline operations, fictional branding, flight tracking, community communications, or related hobby activity.

13. Upstream Provider Rules

Because JPH uses third-party hosting infrastructure, activity prohibited by an applicable upstream infrastructure provider is also prohibited on JPH services.

If an upstream rule requires us to restrict or remove particular activity, we may do so even when that activity is not specifically listed here.

We will explain the reason when we reasonably can.

14. Abuse Reports

Suspected abuse may be reported to:

support@justplanehosting.com

Please include enough information for us to identify the affected service, such as:

• The domain or URL.
• The nature of the alleged abuse.
• Relevant dates or timestamps.
• Supporting evidence or logs where available.
• A way to contact you if additional information is needed.

Submitting an abuse report does not guarantee a particular outcome.

15. Copyright Notices and DMCA

JustPlaneHosting respects copyright and responds to properly submitted notices under the Digital Millennium Copyright Act.

Copyright notices concerning material hosted through JPH should be sent to our designated DMCA agent:

A copyright notice should identify the copyrighted work, identify the allegedly infringing material and where it appears, provide the complaining party's contact information, include the statements required by applicable law, and contain the physical or electronic signature of an authorized person.

When appropriate, JPH may remove or disable access to allegedly infringing material and notify the affected customer.

Customers may have the right to submit a counter-notification under applicable law.

JPH maintains and reasonably implements a policy providing for termination, in appropriate circumstances, of customers who repeatedly infringe copyright.

16. Enforcement

Our goal is to stop the problem, not collect suspensions like Pokémon.

Depending on severity, enforcement may include:

• A warning.
• A request for correction.
• Disabling particular content or functionality.
• Temporary account restriction.
• Suspension.
• Termination.

Where practical, legitimate customers will be given an opportunity to correct ordinary problems.

Immediate action may be taken for active attacks, phishing, malware, exploitation, serious fraud, imminent security threats, child sexual abuse material, court orders, or other urgent circumstances.

17. No Duty to Monitor

JPH does not undertake a general obligation to proactively inspect or monitor all customer content.

We may investigate when we become aware of suspected abuse or when necessary to maintain the security and operation of our services.

18. Changes to This Policy

We may update this AUP as technology, abuse patterns, legal requirements, or upstream-provider requirements change.

Material changes will be published with an updated effective date.

19. Questions

Questions about whether a planned use is permitted are welcome.

JustPlaneHosting
A service of Climb and Maintain, SPC
support@justplanehosting.com